Eligibility for Returns and Exchanges:
- Returns and exchanges are accepted within 2 working days from the date of receiving.
- Books must be in new, unused condition with no signs of wear, marks, or damage. The original packaging should be intact.
- A valid receipt or proof of purchase is required for all returns and exchanges.
Return and Exchange Process:
- Request: To initiate a return or exchange, contact our customer service team with your order number proofs and reason for the return.
- Return Shipping: The customer is responsible for return shipping costs unless the return is due to an error on our part or a defective item.
Defective or Incorrect Books:
- If you receive a defective book (printing errors, missing pages) or incorrect (wrong title or edition), please contact our customer service team within 2 working days of receipt.
